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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Kerr

Tyler Kerr

November 18, 2024

5  out of  5
rating by Tyler Kerr
"Klaudia was extremely helpful, knowledgeable and friendly. She was able to get me a great deal on my policies and i would gladly go back to her for any of my insurance needs!"
We responded:
"Thank you, Tyler! We're thrilled to hear that Klaudia provided you with excellent service and a great deal on your policies. We appreciate your trust in us and look forward to assisting you with any future insurance needs."
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Liz Wibright

November 7, 2024

5  out of  5
rating by Liz Wibright
"I'd like to thank Maria Zentis at Kent Rouse's agency for her help. When I had a question about my bill she was quick to figure out my issue and respond back to me. She remembered me from when Craig Kresner was my agent, it was nice to be remembered as a long time customer!"
We responded:
"Thank you, Liz, for your kind words. We're delighted to hear that Maria provided you with excellent service and recognized you as a valued long-time customer. Your satisfaction is our priority, and we appreciate your continued trust in our agency."
Profile photo of Joe Taylor

Joe Taylor

November 2, 2024

5  out of  5
rating by Joe Taylor
"Kent, you couldn’t be luckier to have Maria Zentis join your agency!!! She is organized, professional, knowledgeable and has the best customer service skills!!! Maria effortlessly answered my questions and executed my requests in the most efficient manner!!!! It is my hope that you have the pleasure of working with Maria for years to come!!!!"
We responded:
"Thank you, Joe! We're thrilled to hear about your positive experience with Maria. She truly is an asset to our team, and we're glad she could assist you so effectively. She looks forward to working with you for many years to come."
Profile photo of Linda Webster

Linda Webster

October 29, 2024

5  out of  5
rating by Linda Webster
"Fantastic agent. Great supporting staff"
We responded:
"Thank you, Linda! We're thrilled to hear you had a fantastic experience with our team. Your kind words and support mean a lot to us."
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Money Kings

October 28, 2024

5  out of  5
rating by Money Kings
"Nice place to get insurance from"
We responded:
"Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. We appreciate your support!"
Profile photo of Austin LePage

Austin LePage

October 25, 2024

5  out of  5
rating by Austin LePage
"Great place, great people!"
We responded:
"Thank you, Austin! We're thrilled to hear you had a positive experience with us. Your kind words about our team mean a lot."
Profile photo of J. Leon

J. Leon

October 9, 2024

5  out of  5
rating by J. Leon
"Klaudia is incredibly helpful and responds in a timely manner!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Klaudia has been incredibly helpful and responsive."
Profile photo of Maggie Ellsworth

Maggie Ellsworth

September 24, 2024

5  out of  5
rating by Maggie Ellsworth
"I called State Farm for a quote for homeowners and auto coverage. Klaudia helped me compare our current coverage with the coverage offered by State Farm. I was amazed we were able to save 18% for the upcoming year with better coverage. I also asked about umbrella coverage and after explaining the benefits of the coverage and how it would reduce the premium on homeowners insurance we purchased this coverage also. I appreciate her professional attention through the process. She is knowledgeable and her explanations were clear. She was a delight to work with."
We responded:
"Thank you, Maggie, for your kind words! We're thrilled Klaudia could assist you in finding better coverage and savings. Your satisfaction is our priority, and we're glad you had a positive experience. We appreciate your trust in us."
Profile photo of Luis Rosales

Luis Rosales

September 19, 2024

5  out of  5
rating by Luis Rosales
"Klaudia is a great resource when I need all my insurance needs taken care of, she’s good. She keeps bringing up life insurance!!!! Great person overall"
We responded:
"Thank you, Luis! We're thrilled to hear that Klaudia has been such a valuable resource for your insurance needs. It's great to know she’s providing excellent service and keeping you informed about important options like life insurance. We appreciate your feedback!"
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Lynn Caliendo

September 11, 2024

5  out of  5
rating by Lynn Caliendo
"Great customer service."
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Erin Taylor

September 10, 2024

5  out of  5
rating by Erin Taylor
"Molly is super kind and eager to help! I have loved my experience with State Farm!"
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Mr matt

August 6, 2024

5  out of  5
rating by Mr matt
"Had a great experience getting my auto and life insurance, Klaudia helped a lot making it quick and easy!"
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Jade Ruby Investments llc

August 1, 2024

5  out of  5
rating by Jade Ruby Investments llc
"Highly recommend this office the agents are great. Never had an issue they insure all my vehicles rentals and primary"
Profile photo of Brent Washere

Brent Washere

July 9, 2024

5  out of  5
rating by Brent Washere
"Klaudia has been great with helping me setup my homeowners insurance as well as my cars. She always responds in a timely manner and answers any questions I have. I would recommend using her."
Profile photo of Michel Gontarek

Michel Gontarek

May 10, 2024

5  out of  5
rating by Michel Gontarek
"I had been shopping around for Auto/Home insurance speaking with several different insurance company agents. I found Klaudia Jokanic at Kent Rouse State Farm to be awesome!!! She is very knowledgeable very polite she answered all of my questions and when she needed to research something for me she was very prompt on returning a call to me with thorough answers and explanations. If you are shopping for insurance give Klaudia a call you will not be disappointed......A 5 star individual."
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myron nicholas

March 23, 2024

5  out of  5
rating by myron nicholas
"I've always had a great experience with Molly who explained clearly, and politely the answers I needed whenever I called. Thanks Molly"
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Lynn Villagomez

March 14, 2024

5  out of  5
rating by Lynn Villagomez
"Molly was excellent with setting me up with car insurance! Very knowledgeable and personable employee, I highly recommend her!"
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Bernie Maxfield

February 28, 2024

5  out of  5
rating by Bernie Maxfield
"These folks are on the spot with getting things done quickly and professionally!"
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Silas

February 14, 2024

5  out of  5
rating by Silas
"Amazing customer service very friendly and kind and efficient and helpful Really happy I chose State Farm."
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Advanced Parsley

January 26, 2024

5  out of  5
rating by Advanced Parsley
"Quick and easy thanks for the help With my renters insurance policy . Price was also affordable."
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Montea cox-payne

January 22, 2024

5  out of  5
rating by Montea cox-payne
"I had a great experience with the agent Lupe. He talk me through everything. Never had Statefarm insurance. So far it been good. When I call if he not available at that time. He call right back . Thank You for that😀 Look forward"
Profile photo of BRIJESH PATEL

BRIJESH PATEL

January 16, 2024

5  out of  5
rating by BRIJESH PATEL
"Kent Rouse and his team is great at providing the best service for all your insurance requirements, coving home, auto, motorcycle or even life insurance. I switched my insurance to Statefarm and had an amazing experience working with Klaudia Jokanic. She offered us the best rate and has been providing hassle-free service. I never had such a great experience working with any other insurance service provider so far. I am very glad that I switched to them. Thank you!"
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Kasia Kondracki

January 11, 2024

5  out of  5
rating by Kasia Kondracki
"The staff, including Klaudia, are very helpful and kind!"
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reggie beck

January 10, 2024

5  out of  5
rating by reggie beck
"I'm very pleased with my Statefarm agent Lupe, they were very professional, saved me time and money. Outstanding service. Thank you"
Profile photo of Mike B

Mike B

January 10, 2024

5  out of  5
rating by Mike B
"What a great experience with the office of Kent Rouse. I had the pleasure to work with Molly. She was extremely knowledgeable and helped me get the best policies for my home and auto saving me quite a bit of money. I had many questions that she answered promptly and clearly over a few different conversations. The attention she gave me made me feel like I was her only client and she is simply just the best!!!"