State Farm® Insurance Agent Kent Rouse

"Swit he'd from Allstate a year about ago.. haven't regretted any part of it. Tara us great. Thank you"

"Jennifer Lara was such a great help and very easy to work with. She was alo very knowledgeable on new new home mortgage insurance and helping to bundle and save money. Thank you. I would recommend her to to anyone."

"I highly recommend State Farm in Lake Villa. Austin is very knowledgeable & professional. He also was very patient with me & my numerous questions over several days. Thanks again Austin!"

"Molly Shumate went above and beyond. She was very helpful and knowledgeable. It was a pleasure to have someone answer all my questions."

"Couldn't ask for a better State Farm Insurance Co. A thank you out to Molly for her assistance regarding my policies with the Kent Rouse / State Farm Insurance. She helped me with going through my policies with recommendations. Thank you. Teri"

"Austin worked with me to secure State Farm/Hagerty Classic auto coverage for my Corvette. He made it easy to obtain the quote, make some revisions and get it all written up quite quickly. I feel more secure with the new policy."

"Brendan D. was great to work with. He really helped me understand all of my insurance coverages and made the process easy and straightforward. Highly recommend asking for him."

"Sandra Simon has been most helpful with my policies. Instead of paying my house insurance yearly, she recommended I can pay monthly. Which has helped me. She has also assisted with processing my payments when the payment by phone option wasn't working. Shes great to talk to and helpful. Keep up the great work."

"I switched to Kent's office from another agent and couldn't be happier. Sandra was able to answer all my questions and set me up with everything I needed. I just recommended them to a friend and was happy to do so!"

"Thanks to Maria Zentis for her assistance! She helped me promptly and I really appreciate the wonderful customer service!"

"I recently moved to a new state and needed a new insurance company. Tara at State Farm made the process smooth and stress-free, found me better rates, and took the time to explain all my options. She was friendly, knowledgeable, and followed up consistently. Excellent customer service — highly recommend!"

"Thank you Maria for once again going above and beyond for our family's insurance needs!"

"I’ve had a fantastic experience with Kent Rouse State Farm this past year. The level of service is truly outstanding, and they provide exemplary value for my auto insurance coverage. A huge shoutout to Austin for being incredibly helpful and making everything so easy when onboarding. Sandra and Maria are also wonderful to work with—the whole team consistently goes above and beyond. I’m proud to be a customer here and look forward to seeing how the team will elevate their brand as they continue to deliver great value and extra awesome service!"

"I really appreciate Jennifer’s help!! She explained everything throughly and it was really beneficial in the end! Thank you!"

"Kent took care of my life insurance needs and we are very pleased."

"Kent is awesome when it comes to managing my daughter’s 529! Highly recommend his office! They will take great care of you!"

"Molly was very helpful throughout my new enrollment process for both auto & home, I have been with Allstate for decades and for first time moved to Statefarm, she made the process easy. Thank you Molly ! 5 out of 5 stars"

"Sandra was instrumental in getting a life insurance policy set up! THANK YOU!!!!"

"Very nice and very helpfully... THANKS Molly"

"Jennifer was super helpful to explain the cost shifts for my new policy terms. She worked through all of my policies to ensure that my increase was minimal with the maximum coverages. She took great time and effort to make this happen, answer all my questions, and follow up with me. I am very satisfied"

"Molly was great! She got me my insurance quote quick and was able to make herself available to answer questions. Thanks Molly!!"

"Jen and Holly at this office offer 5 start customer service, I find this extremely important in the confusing world of insurance to have someone I can trust to try and help me. Jen and Holly met all my expectations and earned my business with Kent, I was already with State Farm and switched from another agent because my previous one gave me the opposite experience."

"Thankyou so much for the partnership. You guys are really considerate and very proactive in supporting and helping with right choices. I am happy that you are empathetic and supports and values customers a lot. Jennifer Lara you are amazing."

"Tara helped me and my wife to return to State Farm and set up our home and auto insurance. Thanks for your patience going over the policies."

"Have you been getting consistently hosed by your supposedly discount insurance provider year after year with ever increasing rates despite never filing a single claim? Does the process of switching your policies just seem too daunting and time consuming that you just keep paying those increased premiums? Well I was right there with you and for years I used a well known discount insurance provider known for their clever ads where their employees are dressed like old school grocery employees with price guns supposedly just marking down insurance prices left and right. I won’t mention the company by name but it rhymes with DEPRESSIVE! When I started my first policy the price was unbelievable but once I was in my premiums went up every time the policy was due for renewal, despite the fact that I’ve never filed an insurance claim for any reason. Seriously, I have never filed a claim and my premiums more than doubled over a ten year period. Well those days are over for me since I switched to State Farm 2 years ago. First I switched just my auto policy but have now bundled my home and boat policies with State Farm as well. When it came time to renew my auto policy after the second 6 month term my premium dropped. I bundled my other policies and my auto policy dropped to less than half of what it started when I switched over. If you live in the Lake county area, give Kent Rouse and his team a call and they will make the whole process of switching your policy quick and painless. I think the entire process for me took less than 10 mins real time and maybe an hour total for all necessary forms to be signed and sent back and forth. Everyone I’ve dealt with in their office, especially Sandra Simon has been super friendly, knowledgeable and able to help right away with anything I’ve needed. Thanks to State Farm’s fair, honest pricing and Sandra’s forthright, friendly and professional manner I expect I will be a State Farm customer for life. Keep up the great work!"