State Farm® Insurance Agent Kent Rouse

"I’ve had a fantastic experience with Kent Rouse State Farm this past year. The level of service is truly outstanding, and they provide exemplary value for my auto insurance coverage. A huge shoutout to Austin for being incredibly helpful and making everything so easy when onboarding. Sandra and Maria are also wonderful to work with—the whole team consistently goes above and beyond. I’m proud to be a customer here and look forward to seeing how the team will elevate their brand as they continue to deliver great value and extra awesome service!"

"I really appreciate Jennifer’s help!! She explained everything throughly and it was really beneficial in the end! Thank you!"

"Kent took care of my life insurance needs and we are very pleased."

"Kent is awesome when it comes to managing my daughter’s 529! Highly recommend his office! They will take great care of you!"

"Molly was very helpful throughout my new enrollment process for both auto & home, I have been with Allstate for decades and for first time moved to Statefarm, she made the process easy. Thank you Molly ! 5 out of 5 stars"

"Sandra was instrumental in getting a life insurance policy set up! THANK YOU!!!!"

"Claudia and Maria have been extremely helpful and supportive with all of our insurance needs. Highly recommended!!"

"Recently relocated from a different state and had to get homeowners and auto policies set up. Austin was proactive, thorough, and communicative, making getting insurance set up one of the easiest aspects of my relocation."

"Very nice and very helpfully... THANKS Molly"

"Jennifer was super helpful to explain the cost shifts for my new policy terms. She worked through all of my policies to ensure that my increase was minimal with the maximum coverages. She took great time and effort to make this happen, answer all my questions, and follow up with me. I am very satisfied"

"Molly was great! She got me my insurance quote quick and was able to make herself available to answer questions. Thanks Molly!!"

"Jen and Holly at this office offer 5 start customer service, I find this extremely important in the confusing world of insurance to have someone I can trust to try and help me. Jen and Holly met all my expectations and earned my business with Kent, I was already with State Farm and switched from another agent because my previous one gave me the opposite experience."

"Thankyou so much for the partnership. You guys are really considerate and very proactive in supporting and helping with right choices. I am happy that you are empathetic and supports and values customers a lot. Jennifer Lara you are amazing."

"Tara helped me and my wife to return to State Farm and set up our home and auto insurance. Thanks for your patience going over the policies."

"Have you been getting consistently hosed by your supposedly discount insurance provider year after year with ever increasing rates despite never filing a single claim? Does the process of switching your policies just seem too daunting and time consuming that you just keep paying those increased premiums? Well I was right there with you and for years I used a well known discount insurance provider known for their clever ads where their employees are dressed like old school grocery employees with price guns supposedly just marking down insurance prices left and right. I won’t mention the company by name but it rhymes with DEPRESSIVE! When I started my first policy the price was unbelievable but once I was in my premiums went up every time the policy was due for renewal, despite the fact that I’ve never filed an insurance claim for any reason. Seriously, I have never filed a claim and my premiums more than doubled over a ten year period. Well those days are over for me since I switched to State Farm 2 years ago. First I switched just my auto policy but have now bundled my home and boat policies with State Farm as well. When it came time to renew my auto policy after the second 6 month term my premium dropped. I bundled my other policies and my auto policy dropped to less than half of what it started when I switched over. If you live in the Lake county area, give Kent Rouse and his team a call and they will make the whole process of switching your policy quick and painless. I think the entire process for me took less than 10 mins real time and maybe an hour total for all necessary forms to be signed and sent back and forth. Everyone I’ve dealt with in their office, especially Sandra Simon has been super friendly, knowledgeable and able to help right away with anything I’ve needed. Thanks to State Farm’s fair, honest pricing and Sandra’s forthright, friendly and professional manner I expect I will be a State Farm customer for life. Keep up the great work!"

"Kent Rouse State Farm provides outstanding service—friendly, knowledgeable, and always quick to respond. They make insurance easy to understand and ensure you get coverage that fits your needs. Highly recommend!"

"Rebecca is truly amazing! She has made my life insurance sign super easy. She answers all of my questions and even checks to make sure I've had my coffee! She is a true gem for this office!"

"My agent Jose was awesome. I was at the Secretary of State and I was there not even an hour. I was able to get everything done that day. I’m glad I didn’t have to go back for insurance reasons. Thanks for all your help State Farm 😊"

"Kent has the nicest staff around and everyone is so helpful! If you're looking for a change, I highly recommend Kent as your SF agent!!!"

"Klaudia was very helpful with what I needed. I can't say enough good things about my car insurance agent. They truly go above and beyond in everything they do. Thank you!"

"I called and spoke to Joey for my insurance needs and was signed up immediately! Best customer service I’ve received. Joey was so helpful and fast. Highly recommend him!"

"My agent, Jose Retana, was courteous and service was fast."

"Joey is great and very helpful. Always answers any question I have and gets back in a timely manner."

"Joey is always very knowledgeable when I reach out and ask a question whether it’s for my life insurance or car insurance. I appreciate how he is always willing to give a straight answer rather than trying to give me more insurance info that I probably won’t understand. I appreciate his professionalism and even that he is able to communicate through email as I hate talking on the phone."

"Whenever I reach out to Maria, she is quick to respond and always takes care of my family's needs. Thank you for moving over from Craig Kressner's office to continue the great service! You are appreciated!"