State Farm® Insurance Agent Kent Rouse
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sara Cuevas
February 26, 2026
"I had a great experience with State Farm. I signed up for life, auto, renters, and a personal articles policy and I am still paying less than I was paying for just my car insurance with another company. The team was patient, helpful, and took the time to explain everything clearly. The process was smooth and easy. I highly recommend them."
"Thank you, Sara, for sharing your experience with us! We're glad to hear that our team was able to assist you with your life, auto, renters, and personal articles policies while helping you save on costs. Your recommendation means a lot to us. "
Lyman Faber
February 12, 2026
"Swit he'd from Allstate a year about ago.. haven't regretted any part of it. Tara us great. Thank you"
"Thank you, Lyman, for sharing your experience with us. We're glad to hear that Tara has been great and that you're happy with your decision to switch from Allstate. Your feedback means a lot to us. "
Kinder Matthew
February 11, 2026
"Jennifer Lara was such a great help and very easy to work with. She was alo very knowledgeable on new new home mortgage insurance and helping to bundle and save money. Thank you. I would recommend her to to anyone."
"Thank you, Matthew, for sharing your experience with Jennifer. It's great to hear she was helpful and knowledgeable in assisting with your new home mortgage insurance and bundling options. We appreciate your recommendation! "
Teri Crispino
February 2, 2026
"Couldn't ask for a better State Farm Insurance Co. A thank you out to Molly for her assistance regarding my policies with the Kent Rouse / State Farm Insurance. She helped me with going through my policies with recommendations. Thank you. Teri"
"Thank you, Teri, for your kind words and the 5-star rating. We're glad to hear that Molly was able to assist you with your policies and provide helpful recommendations. Your feedback is greatly appreciated. "
scott painter
January 30, 2026
"Always a pleasure working with Sandra Simon!!!"
"Thank you, Scott, for your kind words about working with Sandra Simon! We're glad to hear that your experience was enjoyable. If you need anything else, feel free to reach out. "
Diane Quackenbush
January 29, 2026
"Austin worked with me to secure State Farm/Hagerty Classic auto coverage for my Corvette. He made it easy to obtain the quote, make some revisions and get it all written up quite quickly. I feel more secure with the new policy."
"Thank you, Diane, for sharing your experience with us. It's great to hear that Austin was able to assist you efficiently with your Corvette's coverage. We're glad you feel secure with your new policy. "
doy harrison
January 29, 2026
"I spoke with Jennifer Lara for my car & homeowner insurance. She was very professional knowledgeable and was able to answer questions asked of her. She was able to communicate through email when asked and return calls . I felt safe providing her with my information . She is just awesome."
"Thank you, Doy, for sharing your experience with Jennifer. It's great to hear that she provided you with professional and knowledgeable service, and that you felt comfortable communicating with her. We appreciate your feedback and look forward to continuing to serve your insurance needs. "
Darryl Olandese
January 29, 2026
"Very nice to deal with. Have all my accounts set up. Get my notices when bills are ready. Perfect"
"Thank you, Darryl, for your feedback! It's great to hear that setting up your accounts was smooth and that you're receiving your notices on time. We appreciate your support."
Joe Miceli
January 28, 2026
"Brendan D. was great to work with. He really helped me understand all of my insurance coverages and made the process easy and straightforward. Highly recommend asking for him."
"Thank you, Joe, for sharing your experience with Brendan D. It's great to hear that he made your insurance process easy and straightforward. We appreciate your recommendation! "
Jason Nash
January 27, 2026
"Klaudia Jokanic helped me with my policies and was extremely helpful"
"Thank you, Jason, for sharing your experience with Klaudia. We're glad she could assist you with your policies. Your feedback is greatly appreciated. "
Courtney Gray
January 26, 2026
"Sandra Simon has been most helpful with my policies. Instead of paying my house insurance yearly, she recommended I can pay monthly. Which has helped me. She has also assisted with processing my payments when the payment by phone option wasn't working. Shes great to talk to and helpful. Keep up the great work."
"Thank you, Courtney, for sharing your experience with Sandra. It's great to hear that her recommendations and assistance have been beneficial for you. We appreciate your feedback and support. "
David Hallwas
January 26, 2026
"I switched to Kent's office from another agent and couldn't be happier. Sandra was able to answer all my questions and set me up with everything I needed. I just recommended them to a friend and was happy to do so!"
"Thank you, David, for sharing your experience with us. We're glad Sandra could assist you with all your questions and needs. Your recommendation means a lot to us! "
Debbie I
January 14, 2026
"Thanks to Maria Zentis for her assistance! She helped me promptly and I really appreciate the wonderful customer service!"
"Thank you, Debbie, for your kind words! We're glad Maria was able to assist you promptly and provide the customer service you deserve. We appreciate your feedback and support. "
Deborah Kastman
January 11, 2026
"I recently moved to a new state and needed a new insurance company. Tara at State Farm made the process smooth and stress-free, found me better rates, and took the time to explain all my options. She was friendly, knowledgeable, and followed up consistently. Excellent customer service — highly recommend!"
"Thank you, Deborah, for sharing your experience! We're glad Tara could assist you in finding better rates and explaining your options clearly. Your recommendation means a lot to us. "
Diane Barber
December 2, 2025
"Kent took care of my life insurance needs and we are very pleased."
"We take pride in providing the best service possible, and it’s wonderful to hear that you had a great experience. Thank you for being a valued customer! "
Mary Weisheit
December 2, 2025
"Kent is awesome when it comes to managing my daughter’s 529! Highly recommend his office! They will take great care of you!"
Vikas Manna
November 29, 2025
"Molly was very helpful throughout my new enrollment process for both auto & home, I have been with Allstate for decades and for first time moved to Statefarm, she made the process easy. Thank you Molly ! 5 out of 5 stars"
"Thank you, Vikas, for your kind words and for choosing us for your insurance needs. We're glad to hear that Molly made your transition to State Farm smooth and easy. If you have any questions or need further assistance, feel free to reach out."
Rebecca
November 25, 2025
"Sandra was instrumental in getting a life insurance policy set up! THANK YOU!!!!"
"Thank you, Rebecca, for your kind words and for recognizing Sandra's efforts in setting up your life insurance policy. We're glad to have been able to assist you. If you have any more questions or need further assistance, feel free to reach out."
Tony Tenerelli
November 13, 2025
"Claudia and Maria have been extremely helpful and supportive with all of our insurance needs. Highly recommended!!"
"Thank you, Tony! We're glad to hear they've been helpful and supportive with your insurance needs. Your recommendation means a lot to us. Take care!"
Adam LaPorte
November 13, 2025
"Recently relocated from a different state and had to get homeowners and auto policies set up. Austin was proactive, thorough, and communicative, making getting insurance set up one of the easiest aspects of my relocation."
"Thank you, Adam, for sharing your experience with us. We're glad to hear that Austin made your transition smooth and hassle-free. If you need any further assistance, feel free to reach out. "
Dale P
October 29, 2025
"Very nice and very helpfully... THANKS Molly"
"Thank you, Dale, for your kind words and for recognizing Molly's efforts. We're glad to hear she was able to assist you effectively. If you need anything else, feel free to reach out."
Dena Gallos
October 17, 2025
"Jennifer was super helpful to explain the cost shifts for my new policy terms. She worked through all of my policies to ensure that my increase was minimal with the maximum coverages. She took great time and effort to make this happen, answer all my questions, and follow up with me. I am very satisfied"
"Thank you, Dena, for your kind words about Jennifer's assistance with your policy. It's great to hear that she was able to help you understand the cost shifts and ensure you received the best coverage. We appreciate your feedback and look forward to continuing to serve you."
Bri Zahn
October 11, 2025
"Molly was great! She got me my insurance quote quick and was able to make herself available to answer questions. Thanks Molly!!"
"Thank you, Bri, for your feedback! We're glad to hear that Molly was able to assist you promptly and answer your questions. We appreciate your support!"
Nick Fortin
October 2, 2025
"Jen and Holly at this office offer 5 start customer service, I find this extremely important in the confusing world of insurance to have someone I can trust to try and help me. Jen and Holly met all my expectations and earned my business with Kent, I was already with State Farm and switched from another agent because my previous one gave me the opposite experience."
"Thank you, Nick, for your kind words about Jen and Holly. It's great to hear that they have earned your trust and business with us. We're here to make your insurance experience as smooth as possible."
Kiran Sasikumar
September 22, 2025
"Thankyou so much for the partnership. You guys are really considerate and very proactive in supporting and helping with right choices. I am happy that you are empathetic and supports and values customers a lot. Jennifer Lara you are amazing."
"Thank you, Kiran, for your kind words and for recognizing our team's efforts. We're glad to hear that Jennifer and the rest of us could provide the support you needed. Your feedback means a lot to us."